Terms of Service

Introduction

Welcome to LEKISH LITERARY CO. (“Lekish,” “we,” “our,” or “us”). We provide author marketing and literary support services designed to help authors improve their books’ online visibility and connect with potential readers.

Our team works with authors and clients internationally, including in the United States and the United Kingdom.

These Terms of Service govern your use of our website and your engagement with our services. By using our website to submit an inquiry or by entering into a service agreement with us, you acknowledge these terms. A project becomes subject to these terms when you agree to proceed with our services.

If you do not agree with these terms, please do not use our website or engage our services.

1. Our Services

LEKISH LITERARY CO. provides author marketing and literary support services. Depending on the client’s needs and the agreed project scope, our services may include:

• Goodreads author profile claiming, setup, and optimization.
• Goodreads Listopia placement and book-linking support.
• Amazon SEO, listing optimization, and A+ Content support.
• Social media visibility and community outreach.
• Email marketing campaigns.
• Book trailer creation and related promotional visuals.

The exact services, deliverables, project timeline, and fees will be communicated and agreed upon before work begins. Not every service is suitable for every book, and we may recommend a combination of services based on the author’s goals and the project’s requirements.

2. Inquiries and Project Agreements

Submitting an inquiry through our website does not automatically establish a client relationship or guarantee that we will accept a project.

Before work begins, we will communicate the proposed services, deliverables, pricing, payment arrangement, and other relevant project conditions. These details may be confirmed by email, written proposal, invoice, or another written agreement.

Any project-specific terms agreed upon in writing will form part of the agreement between the client and LEKISH LITERARY CO. If a project-specific agreement conflicts with these general terms, the project-specific agreement will take precedence for that particular matter.

3. Client Responsibilities

To help us deliver services effectively, clients agree to:

• Provide accurate information about themselves, their books, and their marketing objectives.
• Supply the materials, permissions, account access, and approvals reasonably required for the agreed services.
• Confirm that they have the right to provide any manuscripts, book covers, images, videos, text, or other materials submitted to us.
• Respond to requests for information, feedback, and approvals within a reasonable timeframe.
• Review deliverables and communicate concerns or requested revisions within the agreed project period.
• Ensure that information supplied for promotional campaigns is accurate and does not knowingly infringe another person’s rights.

Delays in receiving necessary materials, access, feedback, or approvals may affect the project timeline. We will communicate significant delays and any resulting changes to the schedule where reasonably possible.

4. Fees and Payment

All service fees and applicable charges will be communicated and agreed upon before work begins.

Depending on the project, the payment arrangement will be one of the following:

Full payment upfront: The full agreed project fee must be paid before work begins.

Split payment: The client pays 50% of the agreed project fee before work begins, with the remaining 50% payable upon completion of the agreed deliverables.

The applicable payment arrangement and payment deadlines will be confirmed in writing before the project begins. Any additional services or changes outside the original scope may incur additional charges, which will be communicated to and approved by the client before the additional work proceeds.

If a payment becomes overdue, we may pause work or withhold outstanding deliverables until the payment issue is resolved, subject to the applicable agreement and law.

5. Project Timelines, Revisions, and Changes

Project timelines will be agreed upon individually, taking into account the services requested, the materials available, and any relevant third-party platform processes.

The number and scope of revisions included in a project will be communicated before work begins. Requests that fall outside the agreed scope, require substantial changes, or involve additional deliverables may require a revised quote or separate agreement.

We will make reasonable efforts to meet agreed timelines. However, delays may occur when clients provide materials or approvals late, or when third-party platforms take longer than expected to process changes or requests.

Where a significant change to the timeline or project scope becomes necessary, we will communicate it to the client.

6. Cancellations and Refunds

6.1 Cancellation by LEKISH LITERARY CO.

If LEKISH LITERARY CO. cancels a project and is unable to deliver the agreed services, the client will receive a full refund of all payments made for that project.

If only part of an agreed project is cancelled, we will communicate the available options and any applicable refund arrangements to the client before proceeding.

6.2 Cancellation by the Client

Clients may request to cancel a project after work has commenced. In such cases, any eligible refund will be calculated based on the work completed and the portion of the project that remains undelivered.

The calculation may take into account:

• Work completed up to the cancellation date.
• Deliverables already provided to the client.
• Work in progress and resources reasonably committed to the project.
• Reasonable, applicable costs incurred that cannot be recovered.

The amount retained will reflect the value of completed work and applicable costs. Any remaining eligible balance will be refunded to the client. Upon request, we will explain how the refund amount was calculated.

6.3 Refund Processing

Approved refunds will ordinarily be returned through the original payment method where reasonably possible. Processing times may depend on the payment provider.

Nothing in this policy excludes or restricts any consumer rights or other legal entitlements that cannot lawfully be excluded under applicable law.

7. No Guarantee of Specific Marketing Results

Our services are intended to support book visibility, discoverability, and promotional efforts. However, marketing outcomes depend on factors that may be outside our control, including reader preferences, book quality and positioning, market conditions, competition, advertising conditions, and third-party platform decisions.

Unless a specific outcome is expressly agreed in writing, LEKISH LITERARY CO. does not guarantee particular sales figures, revenue, rankings, reviews, ratings, reader engagement, audience growth, publishing deals, or platform approvals.

We will describe the services we intend to provide and the agreed deliverables before work begins. Our responsibility is to perform the agreed work with reasonable care, not to guarantee outcomes determined by external factors.

8. Third-Party Platforms and Compliance

Our services may involve third-party platforms and tools, including Goodreads, Amazon, social media networks, email services, and other marketing platforms.

These platforms operate under their own terms, policies, eligibility requirements, and procedures. We do not own or control these platforms and cannot guarantee their availability, approval decisions, processing times, algorithms, or continued features.

Clients are responsible for complying with applicable platform rules when using their own accounts. We will make reasonable efforts to conduct agreed promotional activities in accordance with relevant platform requirements, but we cannot guarantee that a third party will accept or approve a submission, placement, profile change, or campaign.

We do not promise fabricated reviews, ratings, endorsements, or other forms of deceptive engagement as a legitimate marketing outcome.

9. Intellectual Property and Client Materials

Clients retain ownership of their books and original materials, subject to any rights held by other parties.

Clients grant LEKISH LITERARY CO. permission to use the materials they provide only as reasonably necessary to perform the agreed services, subject to the project agreement and any additional permissions given by the client.

Ownership and usage rights for project deliverables will be specified in the applicable project agreement. Unless otherwise agreed in writing, clients do not receive ownership of third-party assets, software, templates, stock materials, fonts, music, or other content subject to separate licensing terms.

Clients must not use materials supplied by us in a way that infringes third-party rights or violates applicable law.

10. Portfolio, Testimonials, and Case Studies

We respect our clients’ privacy and will not publicly disclose confidential project details, use a client’s name or book cover as an endorsement, or publish a testimonial or case study identifying a client without the client’s permission.

Where permission is provided, we may display approved project information, deliverables, testimonials, or results in our portfolio, website, or marketing materials. Any claims about results will be presented accurately and will not knowingly misrepresent the work performed or the outcomes achieved.

Clients may contact us to discuss or withdraw permission for future use, subject to any lawful limitations and materials already incorporated into published content that cannot reasonably be recalled immediately.

11. Confidentiality

We will take reasonable steps to protect non-public client information shared with us in connection with a project.

Client information will be accessed only by authorized team members and relevant service providers who reasonably need it to perform the agreed work, administer the project, or meet legal obligations.

Clients should not send passwords or other sensitive account credentials through insecure channels. Where account access is necessary, we will agree on a suitable method of providing access.

Confidentiality obligations do not prevent disclosures required by law or the use of information that is already publicly available through lawful means.

12. Acceptable Use of Our Website and Services

You agree not to use our website or services to:

• Submit false, misleading, unlawful, or infringing materials.
• Violate another person’s intellectual property, privacy, or other legal rights.
• Attempt to gain unauthorized access to our systems, accounts, or information.
• Interfere with the security or proper operation of our website.
• Request marketing activities that are deceptive, fraudulent, or unlawful.

We may decline a request or suspend work where we reasonably believe that proceeding would violate applicable law, relevant platform requirements, or these terms.

13. Limitation of Liability

To the extent permitted by applicable law, LEKISH LITERARY CO. will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control, including third-party platform changes, outages, account decisions, or market conditions.

We do not exclude or limit liability where doing so would be unlawful. Nothing in these terms limits any rights or remedies that cannot legally be excluded.

Where a project-specific agreement includes additional lawful liability provisions, those provisions will apply to the extent agreed and permitted by applicable law.

14. Suspension and Termination

Either party may request to end a project in accordance with the applicable project agreement and the cancellation provisions in these terms.

We may suspend or terminate services where necessary because of non-payment, a material breach of these terms, unlawful requests, or circumstances that make continued performance impracticable. Where reasonably possible, we will notify the client and provide an opportunity to resolve the issue before taking action.

Any outstanding payment obligations, refund entitlements, confidentiality obligations, and intellectual property provisions that are intended to continue after termination will remain applicable.

15. Privacy and Personal Information

Our handling of personal information is described in our Privacy Policy. By using our website or engaging our services, you acknowledge that you have been given the opportunity to review that policy.

We use personal information for purposes such as responding to inquiries, communicating with clients, delivering services, administering payments, maintaining project records, and meeting applicable legal obligations.

Our team operates internationally. Where personal information is accessed or processed across borders, we will take reasonable steps to address applicable data protection requirements.

Please refer to our Privacy Policy for more information about information collection, use, sharing, retention, and privacy requests.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.

The latest version will be published on this page with its updated date. Changes will apply from the date stated in the updated terms, subject to applicable law. Material changes to an existing project agreement will be communicated to the client where required.

17. Governing Law and Disputes

The governing law and appropriate forum for resolving disputes will be determined by the applicable project agreement and relevant law. Mandatory consumer protection and other legal rights may apply regardless of any contractual choice of law.

Before publishing a specific governing-law clause, LEKISH LITERARY CO. will confirm its appropriate legal jurisdiction and obtain any necessary legal advice.

18. Contact Us

For questions about these Terms of Service, project agreements, payments, or cancellations, contact us at:

Business Name: LEKISH LITERARY CO.
Email: lekishliteraty.co@proton.me

We will make reasonable efforts to respond to inquiries within a reasonable timeframe.